Trade ReclaimHelp Center
Troubleshooting
No trades, missing cashback, payout or wizard issues, fixed.
5 guides
- Payout Not Received
Why a Trade Reclaim payout has not arrived and how to fix a stuck or missing cashback withdrawal.
- UID Verification Stuck
What to check when your exchange UID has not verified after 48 hours, and how to get it confirmed.
- The Setup Wizard Is Not Working
How to fix the Trade Reclaim setup wizard when it gets stuck, including skipped KYC steps, UID verification delays, and browser cache fixes.
- Missing or Low Cashback
Why your Trade Reclaim cashback may be missing or lower than expected, how to check it in the dashboard, and exactly what to send support.
- No Trades Detected
Why Trade Reclaim shows "No trades detected" and how to fix cashback that isn't tracking your trades.